Welcome to Youractivity, provided by Youractivity. This Renewal Policy explains the terms and conditions regarding the renewal of subscription-based services.
1.1 Subscription Renewal: Your Youractivity subscription will automatically renew at the end of the billing period unless you choose to cancel before the renewal date.
1.2 Billing Cycle: Subscriptions are renewed on a [monthly/quarterly/annual] basis, depending on the original subscription plan selected.
2.1 Renewal Reminder: You will receive a renewal reminder 3 days before the scheduled renewal date, providing details on the upcoming charge.
2.2 Contact Information: Ensure your account contact information, including your email address, is up-to-date to receive renewal notifications.
3.1 Upgrade or Downgrade: You have the flexibility to upgrade or downgrade your subscription plan at any time. Changes will be reflected in the next billing cycle.
3.2 Pricing Adjustments: Changes in subscription plans may result in adjustments to the renewal price. You will be notified of any price changes in advance.
4.1 Cancellation Process: To cancel the automatic renewal of your subscription, log in to Youractivity, go to your account settings, and follow the cancellation instructions.
4.2 Cancellation Deadline: Cancellation requests must be submitted 3 days before the renewal date to avoid the upcoming renewal charge.
5.1 Refund Eligibility: Renewal charges are non-refundable. Refunds are only applicable to the unused portion of the subscription during the initial purchase.
5.2 Refund Requests: If you believe there is an error in the renewal charge, contact our customer support team at [email protected] within 3 days of the renewal date.
We reserve the right to modify or update this Renewal Policy at any time. Changes will be effective immediately upon posting on the Youractivity platform. It is your responsibility to review the policy regularly.
If you have any questions or concerns regarding this Renewal Policy, please contact us at:
Youractivity
351 Upper Bukit Timah Rd, Singapore 588192
+65 6462 6724
