Welcome to Youractivity, provided by Youractivity. This Refund Policy outlines the terms and conditions regarding refunds for our services.
1.1 Subscription Services: Refunds are eligible for subscription-based services within the first 3 days from the date of purchase.
1.2 Free Trials: If you have utilized a free trial period, refunds will not be granted after the trial period has ended.
1.3 Unused Portions: Refunds are applicable only to the unused portion of the subscription.
2.1 Contacting Support: To request a refund, contact our customer support team at [email protected] within the eligible refund period.
2.2 Information Required: When requesting a refund, provide your account details, purchase information, and a brief explanation of the reason for the refund.
3.1 Approval Process: Refund requests will be reviewed on a case-by-case basis. We reserve the right to deny refunds for misuse, abuse, or violations of our Terms of Use.
3.2 Refund Method: Approved refunds will be processed using the same method as the original payment. Refunds may take 3 business days to appear in your account.
4.1 Consumable Services: Certain services or features may be labeled as non-refundable. Check the product description before making a purchase.
4.2 Promotional or Discounted Purchases: Refunds are not applicable for products or services purchased during promotional events or with discounts.
We reserve the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting on the Youractivity platform. It is your responsibility to review the policy regularly.
If you have any questions or concerns regarding this Refund Policy, please contact us at:
Youractivity
351 Upper Bukit Timah Rd, Singapore 588192
+65 6462 6724
